As you know, any application or program can fail one day - nothing is perfect in the world. Here in Google browser Chrome you may receive an SSL connection error. What does it mean and how to deal with it?

An SSL connection error occurs when opening a website, and such a website can be any resource, including both popular and not so popular ones. The error literally means the following: “Unable to connect to the server. The problem could be due to a server or client authentication certificate that you don't have."

This is what the error looks like in the browser:

Please note that it can occur not only in, but also in a number of other browsers that are based on Chromium: New Opera, Comodo Dragon, etc.

Problem and solution

I would like to immediately note that the reasons why this error in the browser may not be related to each other. Therefore, the solution for each case will be individual. So I'll talk about a few possible solutions.

The first step is to update your browser. Yes, the same Chrome is automatically updated, but in some cases the update can be disabled by the user. In addition, a glitch in the application itself cannot be ruled out. Therefore, click on the settings button, select “Help/About browser” and see if the current version of the browser is installed.

Let's move on. Pay attention to the antivirus system. The fact is that it can block the SSL protocol as potentially dangerous, so it simply blocks it. In this case, you can try disabling the antivirus screens for a while and check whether the site opens in this case. In addition, in the settings of the antivirus program itself, you need to create an exception for this type of protocol.

If you are using Windows XP SP2, you must upgrade to SP3. This solution was found on one of the forums and, according to user responses, it turned out to be very effective.

Theoretically, the problem could be hidden in installed plugins in the browser itself. Go to settings, select “Extensions” and disable all extensions available there. If after this you were able to access the site, then the problem is in the extension and you just have to find which one is blocking the connection (disable extensions one at a time and you will find the culprit).

Check your proxy settings. Go to your browser settings, find the “Network” subsection and click on the “Change proxy server settings” button. If a proxy server is specified in the network settings, it is possible that this is the problem. Select " Automatic detection parameters" and go to the site.

Alternatively, the problem may be with the site itself. But until the site owner sorts it out, you are unlikely to be able to access the site itself.

You can tell us about your solutions to the problem using comments.

An SSL protocol error (ERR_SSL_PROTOCOL_ERROR) occurs when a user authenticates on sites that use data encryption. For example, a user tries to log into his VKontakte, Mail.ru or Google account, but instead receives error 107, and the required page does not open. There is nothing critical here, so we will analyze in more detail in the article what it means and how to eliminate it.

err_ssl_protocol_error: what does the error mean?

Error 107 indicates that the secure connection is being blocked. It’s quite difficult to say right away, since the SSL protocol error is not specified, but by following the troubleshooting recommendations, you will get rid of it.

Elimination methods

Since there is no specifics in the ERR_SSL_PROTOCOL_ERROR notification, we will consider the most possible options for solving the problem.

Antivirus scan

Windows 10 may have been infected by viruses or malware that disrupted the stable operation of the OS. I recommend using standalone scanners, such as the free Dr. Web CureIt or Kaspersky Rescue Disc.

A date and time discrepancy between the computer and the site server can lead to error 107. The remote server has its own date and time settings, so the data is verified upon connection. If there is a discrepancy, the server will consider the connection attempt to be unsafe and block it. To check the date and time, go to BIOS settings, change to the current ones and restart the PC saving the changes.

OS update

Connection problems may occur due to the fact that the OS has not been updated for a long time. Execute latest updates Windows and check if it works. This is especially true previous versions(Windows XP, Vista, 7).

Advice! Check the entrance to the site you need through a different browser. IN Internet Explorer no such problem was observed.

Setting up an encryption protocol in an antivirus

The problem may occur due to SSL connections being blocked by antivirus packages. To resolve this, disable checking the SSL and HTTPS protocols in your antivirus and try logging into the site.

Firewall exception list

If you encounter the ERR_SSL_PROTOCOL_ERROR problem in Google services, a search engine, or in the browser itself, use the list of exceptions to personalize your security settings. Add the appropriate Internet application to the list of allowed sites.

Important! Clear cache and cookies in your browser (for example Google Chrome), while working with which error 107 occurred.

If the problem still persists, . Please indicate when it occurred and what operations you have already performed so that we can help.

Error ssl connections is an achievement that the developers of the standard for operating system Windows Internet browser Internet Explorer. The thing is that those few users who use this particular browser in their lives will be spared from solving the problem with err ssl protocol error. But fans of third-party products designed for visiting Internet pages sometimes have to look for a way out of such an unpleasant situation.

An important nuance (which, again, Internet Explorer users will appreciate) is that the causes of the ssl err ssl protocol error connection error are difficult to determine. Therefore, in this case, it is necessary to take an integrated approach to treatment. Which we will try to talk about in today’s material.

Ssl connection error - what to do?

Still, what does an ssl connection error mean? Typically, a similar problem can arise when, when trying to access the Internet, a conflict arises due to incorrect settings of the operating system and the Internet browser used.

Let's start looking at the problem one by one, starting with the most widespread cases. The first option is how to fix ssl connection error in Google Chrome? Typically, in this situation, the problem is with the antivirus hardware. What’s most interesting is that trouble can arise both when an antivirus program is installed, and when such software is simply not available. In the first case, you will need to go to the settings of the antivirus program and check the parameters of blocked connections. Those that the user uses to access the network should be excluded from it.

In the second case, you should install an antivirus program and scan the system for malicious elements. How to do this if Google Chrome is blocked by an error? Very simple:

We launch our unloved Internet Explorer.
Find and download the required antivirus program.
Let's scan the system.

The second most popular case: Opera, ssl connection error - how to fix?

In this situation, the reason usually lies in a banal failure of the date and time set on the user’s PC. The solution is also quite simple:

Quit the browser.
In the lower right corner of the screen, click on the Windows clock.
Change the settings to the correct ones - restart the Internet browser.

Often, such a nuisance can be discovered by people who prefer to purchase games on thematic resources. For example, what should I do if there is an ssl connection error when trying to log in to the Origin company resource? You will need to once again visit the settings of the installed antivirus program:

Let's go to the program parameters.
We find an item that allows you to filter https protocols.
We mark it and completely reboot the computer.

By the way, hardware problems can also lead to a similar situation. Most often, this is a failure of the BIOS battery. How to fix ssl connection error in this case? You will need to purchase the required component and replace the old one. This process will cost 50-100 rubles maximum.

The last option where a similar nuisance can occur concerns the use of mobile devices to access the Internet or visit adsence pages. If an ssl connection error occurs on your phone or when visiting similar resources, you will need to perform the following steps:

Go to the settings of the Internet browser you are using.
Select "Advanced options".
In the “Personal Data” menu, find information about Cookies.
Check the box next to “Saving user personal data.”
Find and go to the “HTTPS/SSL” menu.
Check the box “Check if the certificate has been revoked from the server.”
Reboot the system and repeat the procedure of accessing the desired page.

Basically, that's it. The problem called Ssl protocol has been solved and you can continue to use the Internet for your pleasure.

One solution to this problem can be seen in the video:

First of all, you should use an alternative access point: connect to Wi-Fi if you have mobile internet, or vice versa - disconnect from a fixed access point and use a cellular operator.

Try loading a different website. Perhaps the problem is not with your connection, but with problems on the side of the provider or the site itself. If this is the case, the problem has most likely already been resolved, since in this case you will not be the only one with connection errors.

Sometimes after the next update the application may experience problems. In this case, you should try to completely reset your network settings.

Go to your smartphone settings.
Find the menu " reset and recovery"(in different smartphones it can be located either at the very bottom of the list of settings, or in one of the sub-items).
In the menu " reset and recovery" select " reset network settings».

Date and time are the culprits of all problems

In modern gadgets, many applications (especially network programs) are synchronized with the clock. Any manipulation with the current date leads to application errors. The gadget itself can report an erroneous date: it will ask you to set the clock to match the current time.

To avoid setting the time on your phone manually each time, check the box in the settings " date and time" opposite the item " network date and time"or "synchronize time over the network"

Always update outdated applications

An SSL connection error can also occur if there are no updates for a long time. This is due to the expired certificate of the current program, since the validity of certificates is limited for security purposes.

To update the current software on your smartphone, you need to:

go to the Play Market menu;
select " my apps and games»;
press the button " update everything».

If you do not want to update some applications, you can always carry out the process in manual mode. For convenience, it is recommended to go directly to the application settings and check the “automatic update” box.

Clear your browser cache regularly

When updating software, cached data often remains, which prevents it from being processed correctly. current pages site, which causes errors with the certificate.

To clear the cache, you can use the internal settings of the browser itself or a universal utility for cleaning the Android system.

To clear the cache you need to:

go to your phone settings;
select menu " applications»;
find a web browser and tap on it.

Depending on the operating system, you may need to go to the “ memory" In general, find the button " clear cache"and feel free to click on it.

Antivirus interferes with correct work on the network

Although the antivirus is designed to search for vulnerabilities in the system and prevent unauthorized access to the system, it can also block the current network connection, producing an SSL error. There is a possibility that at this very moment it is repelling an attack, so you should pay special attention to the error and disconnect from the current network, especially if you are using a public access point.

Complete device recovery from backup

Know that sometimes restoring a smartphone to its original condition is much easier than looking for the culprit of the problem. If all else fails and you decide to take drastic measures, you must:

go to your smartphone settings;
find the item " reset and recovery»;
in the sub-item select “ full reset to factory settings».

It is not difficult to guess that all your personal data will be lost forever. Therefore it is recommended to use backup copy contact data and notes. If during the first setup you agreed to back up your data to the Google cloud, then after resetting to the factory state, use your account to restore the data.

However, this does not apply to photos, videos and music files, so copy media from the device memory to your computer before formatting.

Here's a typical question:

Error 107 appears when accessing https://vk.com/. When you try to log in, a message appears: "Cannot log in via a secure connection. Most often, this happens when the current date and time are set incorrectly on your computer. Please check the date and time settings on the system and restart the browser."
Date and time are correct. Hosts file also normal. There are no viruses. Reinstalling Chrome didn't help.

Here we suggest how to fix an SSL connection error connecting to vk.com or other sites. For example, it is not possible to create secure connection with the server. There may be a problem on the server, or a client authentication certificate is needed, which you do not have and is issued:

Error 107 (net::ERR_SSL_PROTOCOL_ERROR): SSL protocol error.

Such VK ssl errors or yandex, google ssl errors can often occur if you do not solve some problems. Here are some guidelines to resolve the SSL error. So, if you encounter an SSL error, try these steps:

Check if the date and time on your computer are set correctly.
In your antivirus settings, try temporarily disabling HTTPS protocol checking
If the problem occurs on Windows XP SP2, update it to SP3.

SSL protocol error This often happens with the Eset Smart Security 5 antivirus, which incorrectly filters the https protocol. You need to disable https check and everything should work.

If everything is fine with SSL on the site, then most likely the problem is that Kaspersky or Avast intercept SSL connections and then proxy them to the browser using their crooked certificate. A normal browser will display an error warning about a MITM attack. You should try disabling SSL connection checking.

Often, if there is an SSL error, everyone refuses to work installed browsers. The only way out- this is to use standard IE, which in 90% of cases does not produce such an error. This browser can be used until a solution to the problem is found. In simple words An SSL error indicates that a connection to the server cannot be established for some reason.

As noted above, you need to check the settings of your antivirus, since it can block connections, which is why all the problems arise. You may need to add your browser to exceptions and set less stringent controls on incoming and outgoing traffic.

Check your firewall settings. If necessary, lower the protection level.
Back in Google error SSL connections may occur when you do not have antivirus program and the system is infected. In principle, this can be solved either by reinstalling the OS or by scanning the system for infected files.
The time settings are lost. Consequently, a discrepancy is detected on the server, and the connection is determined to be unreliable or insecure.
An outdated browser is also a cause of SSL errors.

ADDITIONAL LINKS on the topic

How to recover the password for access to the profile on MAMBA dating, I can’t log into the dating site mamba.ru. Blocking of a profile by IP address due to violation of the agreement. Technical support address.
This is necessary to know, for example, to organize an xml search on Yandex. It indicates the IP address of your server from which search requests are coming.
Full information is given when the password is lost, how to recover the password to log in to your account, my page in social network Facebook at www Facebook com

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