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How to change mobile operator and keep the same. How to switch to Megafon while maintaining the number? What conditions must be met to save the number when changing operators?

The launch of laws in Russia is notable for the fact that at first no one takes these same laws seriously. Not all of them, of course, but with the abolition of “mobile slavery” just such a case occurred. On December 1, 2013, the tenants of the State Duma officially allowed MTS subscribers to change from Beeline, Megaphone on the Skylink side and engage in Yotta under the roof of Tele2. The operators themselves just shrugged their shoulders and said that they physically would not be able to provide such services to clients, despite the instructions “from above.” “No way!” - said the legislative boot and lightly pressed on the snickering advocates cellular networks. As a result, they promised to disband all blacks in April 2014, that is, six months after the adoption of the Federal Law. We went to the dentist and only then did he start ordering fillings from the supplier - fantastic!

The most interesting thing is that the procedure for changing the provider while maintaining the number began to work normally only towards the end of 2014. All the previous time, sufferers complained about a non-working Personal Account, problems with mobile internet, broken balance replenishment and other consequences of MNP (Mobile Number Portability). MNP, as you might have guessed, is an acronym for the abolition of “mobile slavery.” We will use it later in the article to make it more convenient.

With the advent of 2015, the screws were thoroughly tightened and the only problem that arises with the Megafon - Beeline barter (as an option) remained the presence of a passport in order to write an application at the office of the **new** provider. Let’s keep silent about the money to buy the tariff, and it’s clear: it’s not good to flaunt the green “All Inclusive” among the black and yellow “EVERYTHING” - you can get confused!

According to the protocol, the MNP problem requires no more than 10 IQ points:

  1. come to the salon of a new provider
  2. fill out the paper in two or three places with your full name and signatures
  3. checking the number that will have to migrate to an unfamiliar “stall”
  4. choose a tariff, pay for it, put the SIM card in your pocket and say goodbye to the manager with a kind word

Forget about the existence of a new SIM card for now. Within 8 days you will receive SMS messages indicating the stages of transition from one operator to another. In them you will see dry bureaucratic text like “The application from subscriber 000111222 has been accepted for consideration...”. By and large, you need to wait for one significant SMS, clarifying when to remove the old SIM card and insert a new one. Usually this day is specified in the contract, and the ritual takes place at midnight, because for about six hours the phone will have to get used to the foreign body. For your own comfort.

BUT! By inserting new SIM card and by automatically killing the old one, you will have a 90% chance of getting a whole lot of problems! Therefore, during these 8 days you need to prepare well.

1. The most important rule: While there is time, relink all Internet banking services to a reserve number to maintain access to electronic wallets and payment cards. This must be a spare phone in working condition, because verification codes will be sent to it.
**Scary**:
1) QIWI It definitely won’t let you into your account - you’ll have to talk to technical support. After MNP you will immediately lose your QVP(plastic card) and will have to be ordered again. At best, you will register new account with the old number (but new operator) and the money will be returned. At worst, you will be tortured to communicate with the Call Center and send supporting documents (old and new contract, passport);
2) Sberbank mobile bank works with a new provider, but the ability to communicate with contact center no one canceled;
3) All services requiring login by phone number, they will refuse to let you in for the simple reason that your personal account has changed. Yes, the number will remain the same, but the money will now go to another “virtual cell”. Take this into account.

Therefore (once again): if you use payment systems with authorization by phone number and password, create an additional wallet linked to another number (wife, best friend, grandmother, etc.) and send all funds there until the situation becomes clearer .

2. Transfer finances from the old number's account to a trust wallet, QIWI wallet, WebMoney, Yandex.Money - anywhere, just to save them.
**Scary**: If the old SIM card stops working, then you will no longer be able to use the old balance. The money will not be burned, but you will need to go to the office of the former provider, apply for a refund of the balance and set aside 30 working days for cash withdrawal or wait for a faster receipt on the card. In a word - hemorrhoids.

3. After you insert a new SIM card and decide to top up your balance, indicate a new operator.

By following the described instructions, you will save yourself from unnecessary running around offices and tedious replication of applications, and also maintain solvency if it relied on electronic money. The MNP procedure is now really simple and does not injure the nervous system of the “defectors”. You just need to prepare for it in advance;)

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Information is current! The page has been updated yesterday.

Quick answer:
How to switch from MTS to Beeline with maximum comfort? It is necessary to use information services that allow you to track the status of your number porting application. There are the following free services for this:

  • Subscriber support on issues related to number porting – 8 800 700 40 04 .
  • Checking the status of the request - *444*1# .
  • Identification of the interlocutor's number - *444*subscriber number without 8#.

Step by step method:

Creative advertising works wonders, so after seeing the original videos from the yellow-striped operator cellular communications, many users began to think about changing their service provider. In December 2013, a bill came into force that allows you to easily change your mobile operator while maintaining your current number. It is worth noting that previously it was impossible to perform such an action without replacing the SIM card: providers tenaciously held on to their clientele. Currently, the question: “How to switch from MTS to Beeline while keeping the number?” no longer causes difficulties. Operators have significantly simplified this procedure, requiring a minimum package of documents from clients.


Switching from one operator to another while maintaining the number

MTS (Mobile TeleSystems) offers its subscribers a lot of favorable tariffs and options, including unlimited Internet. However, some users find it more convenient to use Beeline communications, where there are many interesting offers aimed at improving the quality of communications. To "switch" from one service provider to another, you must follow a certain procedure to maintain your current phone number.

The transition looks like this:

Important! Beeline always takes care of its subscribers, so technical work related to connection is usually carried out at night.

There are alternative options for moving to another network. In particular:


Step by step method
  • purchase a new SIM card from Beeline. However, in this case it will not be possible to keep the previous number;
  • configure MTS SIM card forwarding to new number Beeline. This service is provided free of charge, but the provider usually charges each forwarded call at the rates of outgoing calls in the home region;
  • complete the transition online. To do this, just leave an electronic application on the official Beeline website. In the form to fill out, you must indicate the current number, passport details and the address of the company office where the subscriber will receive a new SIM card.

Important! You can order courier delivery of a package of communication services to your home or place of work.

Peculiarities

There are a number of nuances that a subscriber needs to know if he decides to change his operator while retaining his data. Violation of the current rules reserves the right of the provider to refuse the service of transferring the user's number to another network. Therefore, the following features must be taken into account:

  1. The user's transition to another type of communication is carried out on a paid basis. The cost of the service is 100 rubles. In addition, you will have to pay a 200 ruble guarantee fee, which will be credited to your temporary SIM card account.
  2. The subscriber's number must not have any arrears in payment for cellular services. In addition, blocking of a personal account at the initiative of the service provider may also serve as grounds for refusal to provide the service.
  3. The agreement applies only to federal license plates.
  4. Changing providers is possible once every 6 months.
  5. The transition from MTS to Beeline is possible only in the region where a valid SIM card is connected.
  6. The user data in the current and newly concluded contracts must be identical.

Important! When transferring a number, technical work is carried out, which imposes restrictions on the use of communications and messages. This usually lasts no more than 30 minutes.

Additional features


Application for transition from Beeline

How to switch from MTS to Beeline with maximum comfort? It is necessary to use information services that allow you to track the status of your number porting application. There are the following free services for this:

  • Subscriber support on issues related to number porting – 8 800 700 40 04.
  • Check the status of the request - *444*1#.
  • Identification of the interlocutor's number - *444*subscriber number without 8#.

Important! Calls and requests to customer support service centers are usually not charged, however, the operator may ask for the request number or personal data of the subscriber.

On at the moment The question is how to change the cellular operator while maintaining the number; all mobile operators in Russia accept and release the subscriber. To change the operator and keep the number, you need to contact the office of the operator to which you want to go. Initially, there are no strict deadlines during which cellular companies are required to port your number. But since April 2014, a law has been in force obliging them to do this within 8 days for individuals and a month for legal entities. However, in practice, cases of delay still occur.

To go to MTS follow the steps indicated on the MTS website (http://www.mts.ru/mob_connect/services/administration/mnp/, do not forget to change the region!) or read one of the instructions on our website:

To go to Megafon fill out an application on the Megafon website (megafon.ru/mnp/) or read one of the instructions on our website:

To switch to Tele2, read the operator’s instructions (http://mnp.tele2.ru/) or follow one of our recommendations:

To switch to Beeline, read the terms of transition to this operator and leave a request on the website http://moskva.beeline.ru/customers/products/mobile/services/details/mnp/ (don’t forget to change the region!). Or read one of our instructions:

  • Make sure that your passport details in the contract with the old operator are up to date
  • At the moment, there are problems with communication in the first time after porting a number, so be careful when porting numbers related to work or business. Market participants hope that by spring the process will take place without unnecessary problems.

(information current as of December 2013)

From December 1, it became possible in Russia to switch from one mobile operator to another while maintaining the same phone number. This service is called MNP (Mobile number portability). You can change the operator without changing the number only within one region. The cost of the transition is 100 rubles. You can only transfer a number in federal numbering (city numbering cannot be transferred). In addition, both operators (donor operator and recipient operator) must have the technical capabilities for the transfer (at the beginning of December, the list of “ready ones” included: Beeline, MegaFon, MTS, Rostelecom, Tele 2, SMARTS). A repeated change of operator is possible only 70 days after the previous operation.


So, to port your number, you must do only two operations: write an application and insert a new SIM card after receiving confirmation from your new operator. In fact, the process is somewhat more complicated.
  • 1. First, you need to select the operator you want to switch to, come to one of its offices with your passport and write an application to port the number. The number, of course, must be registered to you and in the region where you plan to make the transition. If the number is not registered in your name, you need a notarized power of attorney.
  • 2. After signing the contract and choosing tariff plan(according to some sources, there are restrictions on the choice) you receive a SIM card with a temporary number from the recipient operator (i.e. the one to whom you are leaving your previous one). It is better not to use this SIM card for now. It works, but during the transition period (which can take a long time), you will be charged for both SIM cards.
  • 3. The recipient operator will send the application to a single center (served by the Central Research Institute of Communications), where the donor operator will compare the full name. subscriber with his data and find out the amount of debt (if any).
  • 4. On the second or third day, the subscriber may receive an SMS about the debt to the previous operator. It must be repaid by the end of the fourth day from the date of signing the contract.
  • 5. After the two operators have completed all the formalities, you will receive an SMS reminder of the transfer date to your old number.
  • 6. At X-hour, you can throw away the old SIM card and insert a new one (it should be automatically activated). Afterwards, outgoing calls and SMS may not work for half an hour, and incoming calls and SMS may not work for several hours.
  • 7. If there is money left in your old account, you need to come to the office of the donor operator and write an application for a refund.
  • 8. According to the law, the transfer process should take no more than 8 days. But, taking into account the unpreparedness of all mobile operators in Russia, shortcomings in the regulatory framework and the implementation of certain technical issues, mobile operator has the right to transfer you no later than April 15, 2014.
  • 9. Thus, the actual transfer period can take from 8 days to three to four months.
  • 10. We strongly do not recommend that you switch to another operator in the near future. The fact is that after the transition, roaming (national and international) may not work for you, and there may also be no connection with wired (fictitious) telephony subscribers.

Is it possible to change the operator while maintaining the phone number in Beeline, MTS, Tele2 or Megafon? In Russia, mobile communication providers were required to do this at the legislative level. Therefore, yes, it is possible. And it’s very easy to do this, without even leaving home. All you need to do is follow simple instructions.

What conditions must be met to keep the number when changing operators?

1. Personal number.

You must be sure that the SIM card with the number is registered to your full name and passport details. Make sure in your profile ( personal account Beeline, MTS, Tele2 or Megafon) there should be no errors.

2. No debts.

The previous telecom operator should have a positive balance on your number. If there is a debt, then pay for the connection. There is a situation when the SIM card is blocked for many years (it has not been used for a long time). It can only be restored with a personal visit to the operator’s office.

3. Same region.

With a normal change of telecom operator, you are not limited to choosing the region where you buy a new SIM card or tariff package. However, if you want to keep your old number, then the connection region must be the same as that of your previous provider. That is, you cannot leave your phone number when changing Beeline to MTS and moving from Nizhny Novgorod to Moscow, for example.

How to choose the right tariff and telecom operator?

1. Review your spending history mobile communications in your personal account on the operator’s website.

2. Write down for each month the minutes spent on local calls, long-distance calls, the number of SMS, the number of megabytes of traffic, and so on.

3. Generate the average and maximum costs for each month - this way you can predict approximately how many minutes you spend on certain communication services.

4. Now read the general description of the tariffs for each mobile operator your region.

5. Consider not only prices, but also coverage areas (if you often go to the village or fishing, check the map - is there a connection there?).

6. In addition to the general description, there is a full version of the tariff, usually attached in the form of a PDF file and a table.

7. Take a close look at the total (final) cost per month, which the telecom provider company is obliged by law to inform the client about.

Keep in mind that if you change operator while keeping your phone number, the previous company will try to keep you favorable tariff. While sometimes you will be charged a fee of 100 rubles for switching to a new communication provider (not everyone).

How to start changing operators while keeping your number?

1. Having chosen the tariff you like from another operator, leave an electronic request on its website.

2. To do this, you need to fill out your passport information, indicate the number for transfer, and your contact phone number.

3. After completing the application, a company employee will contact you to coordinate further actions.

4. He will offer a convenient time for delivery of a new SIM card with a temporary number to your home.

5. After receiving the SIM card, you sign and wait for the process of transferring the old number to complete (up to 14 days for non-legal entities, otherwise you will have to wait more than 30 days).

6. You will receive several SMS notifications to a contact number about the progress of the procedure.

7. When everything is ready, your old phone number is linked to the SIM card received from the new operator and you can use it.

8. On the first day of using the SIM card on the old number, there may be problems with signal routing - you just need to wait.