Anniversary operating update Windows systems 10 added many utilities and additional programs that the user may need. Microsoft has also introduced a new diagnostic application that allows you to determine the cause of the Blue Screen, a well-known error that causes your computer to restart. If the blue screen occurs frequently, it is important for the user to find out why it is happening and then take steps to resolve the problem.
How to find out the cause of a blue screen (BSOD) in Windows 10
Before the Anniversary update on Windows 10, you could only find out the cause of a blue screen in your computer's system files. Microsoft strives to reduce the number of interactions between the user and PC system data by releasing various utilities and diagnostic applications to detect blue screens.
To find out the cause of the blue screen in Windows 10 after the Anniversary update, you need to do the following:
It is important to remember that a blue screen does not always occur when running Windows due to a software error. It may appear due to problems with hardware (overheating or damage to computer components) or viruses. When the error is detected by the diagnostic Windows utility, you can find out more about it on the Microsoft website using the BugCheck error code.
Why you need to diagnose the cause of a blue screen
Many Windows users They consider it normal for the computer to reboot several times a month due to a BSOD (blue screen). This error is familiar to many, and they do not think about the many problems it can lead to:
If a blue screen appears regularly, you must determine the cause of the error and eliminate it.
Any user running Windows XP is familiar with the concept of the “blue screen of death”. And in the “seven”, sometimes you didn’t have to wait long for its appearance: after installing third-party drivers and even updating the diver from the official website, editing the registry, overheating of the video adapter, location of system files in bad sectors of the hard drive, BSoD often appeared with an instant reboot of Windows without recording the results of the work unfinished applications.
With the release of Windows 10, little has changed, and the blue screen of death accompanies users everywhere. Most often, it turns computer work into hell after the next operating system update. Microsoft has more than once or twice removed update files from servers that continually cause blue screens, and provided users with recommendations on how to eliminate their consequences on their PCs. The scheme is simple: Windows 10 detects the presence of a fresh update, downloads it, begins the installation process, which fails - most often accompanied by the appearance of a BSoD. After which the computer reboots, and the procedure goes in cycles.
As it became clear, a STOP error is caused only in cases where further operation of the PC is impossible for one reason or another, and in at the moment it cannot be completed.
Let's figure out what causes a blue screen in Windows 10, and provide solutions recommended by Microsoft experts.
BSoD during installation of the operating system
Update any Windows before revision number 10 may end with the appearance of the death screen, which now has a new look. If the transition to “ten” at using Windows 8.1 or 7 with a set of updates ends with a message on a blue background stating that the PC needs to be restarted, in which case there is nothing to fear. The operating system will roll back the update and after rebooting the computer, it will have the working OS it had before running the Windows 10 installer.
STOP error when installing a driver or OS component
The reason that causes the blue screen may be updating Windows components or installing a new driver (most often problems are caused by video cards from nVidia). In this case, you will have to roll back the operating system to the state before this procedure. It’s good if the computer turns on after several attempts and provides the opportunity to remove the update or roll back the driver version.
To view installed updates with the option to remove them, enter “View installed” in the search bar and launch the “View installed...” application. If you don’t know which update caused the problem, remove them one by one, restarting your PC after removing each one.
If the problem does not go away after several reboots, Windows 10 calls System Restore, where it prompts you to select control point, to which the rollback will take place. Successful recovery is accompanied by a window with relevant information and a reboot of the PC.
Remember that rolling back Windows 10 will affect all aspects of the operating system, not just the problematic component.
If the blue screen does not bother you when you turn on your laptop, try temporarily deactivating the OS update until the causes of the system problem are determined or the errors are corrected by Microsoft developers.
Critical system error during computer operation
Error during Windows operation 10 is caused by a huge number of factors, among which most often appear: the use of old equipment, incompatibility or conflict of any software product with the OS, hardware problems ( bad sectors on the HDD, overheating of the processor or video adapter).
Microsoft offers a couple of methods to solve the problem:
- deleting a new connected device, after the start of use of which a blue screen began to appear;
- Performing Windows 10 updates sometimes helps not only to patch holes in system security, but also to eliminate conflicts or correct shortcomings in the operation of the computer or its elements.
If deactivating a hardware component through Device Manager does not help, turn off the PC, disconnect or remove a new component and check if a blue screen appears.
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With blue screens death of Windows (B lue S creen o f D ead) has not come across, perhaps, only a rare lucky person. Most of us had the “fortune” to witness this phenomenon on our own PC. And it drives many people into panic: what if the computer is dead?
In order not to get lost when a blue “lantern” suddenly lights up on the screen, you need to be able to look the enemy “in the face.” That is, learn to find out what led to the appearance of BSoD, assess how critical the situation is and know what to do so that it does not happen again.
Blue Lantern turns on unexpectedly
During the operation of Windows, many errors occur, most of which the system eliminates without the user noticing. But some of them are so serious that continuing the work session becomes impossible. Or the problem that has arisen threatens Windows or hardware with irreversible damage. In such cases, BSoD appears. The system seems to be telling the user: “Sorry, friend, but I had no other choice. If it weren't for the crash, something bad would have happened."Blue screens of death occur at any stage of computer boot and operation. And the following leads to them:
- Incorrect operation of device drivers due to poor compatibility with the operating system, conflict with other drivers, damage or changes in parameters.
- Incorrect operation software, more often than not, which creates its own services - antiviruses, firewalls, hardware emulators, etc.
- Malware infection.
- Hardware problems - malfunction of RAM, disk drives, network, sound adapters, video subsystem, motherboard, power supply and other equipment.
- Abnormal operation of devices - overheating, unstable power supply, overclocking.
- Violation of data exchange between devices - poor contact in connectors, faulty cables and cables.
- Device incompatibility.
By the way, a one-time BSoD after connecting a new device to the computer, if in the future everything works flawlessly, can be considered the norm.
What can you learn from the information on the blue screen?
Fortunately, the vast majority of blue screens of death are caused by software glitches that the user can fix independently and relatively quickly, without resorting to reinstalling Windows. Software problems are characterized by random BSoDs with the same or similar error codes.Hardware “bruises” more often occur under the same conditions (for example, when the load on the video card increases, or when trying to open a large file) and have different codes. Or these codes indicate problems with specific equipment, such as: errors in accessing the device, inability to read, recognize.
However, these signs only allow us to make an assumption about the cause of the problem. To clarify it, more detailed information is needed.
Blue screen death Windows 10 looks like this:
The error information is contained in the line “ Stopcode" In my example this is CRITICAL PROCESS DIED.
By scanning the QR code located here with your phone, you can go to the website windowscom/ stopcode, which contains general tips for troubleshooting. Tips from Microsoft are sometimes useful, but there is nothing there about the cause of your specific case, which means you will have to look for this data in another source, for example:
- On computer forums.
- In references for various error codes, in particular on the Docs.Micosoft website and elsewhere.
But this is not entirely complete information. Each error is unique, and the most accurate information about it is contained in the file that the system saves to disk at the time of the failure. Namely, in a small memory dump, which we will learn to analyze. In order for such files to be created, you need to make several small settings.
How to enable the feature to create and save small memory dumps
To save memory dumps on your hard drive, the system definitely needs one, which must be located in the same partition as the Windows folder. Its size can be from 2 Mb or more.
- Login via context menu in folder properties " Computer».
- In the window that opens, click the “ Additional options systems».
- In the new window section " System failure" from the list " Writing Debug Information» select « Small memory dump" Let it be indicated as the save location «% SystemRoot%\Minidump"(%systemroot% is the Windows folder).
This completes the setup. Now information about BSoDs will be saved in the above directory.
How to analyze the contents of minidumps
Exists different ways crash dump analysis Windows memory, but we will get acquainted with the most, in my opinion, convenient and simple - using a free utility BlueScreenView .BlueScreenView is especially convenient because it does not require the installation of cumbersome Debugging Tools packages on your computer for Windows and can be launched from any media, just click on the file of the same name.
The utility interface, despite the lack of Russian language, is very friendly. The main window is divided into 2 halves. At the top is a table of minidumps - files from the Windows\Minidump folder with the date and time of creation (column Crash Time), error code in hexadecimal format (column Bug Check Code), its four parameters and other information. However, it is more convenient to view data about a specific failure in a separate window, which opens by double-clicking on the line of interest (shown below). The main window gives more information about the problem as a whole if BSoDs have occurred repeatedly. It makes it easy to track the dates of incidents and error codes, the frequency of which can be used to judge the nature of the problem.
The lower half of the main window displays the drivers loaded into memory at the time of the emergency for a specific dump highlighted in the list. The lines highlighted in pink show the contents of the event stream stack, and the drivers mentioned in them are most directly related to the cause of the failure.
Let's look at one of the small memory dumps with error code 0x00000154 as an example. Let me say in advance that it was caused by a broken hard drive cable. Starting the analysis, let's look at the list of drivers in the event stack. There is nothing here except ntoskrnl.exe - the Windows OS kernel, which, of course, is not to blame for the problem - it’s just that at the time of the failure there was not a single driver in the stack, and it is always present there.
Let's move on. According to Microsoft's website, error 0x00000154 occurs when "a storage component encounters an unexpected exception" and is typically associated with storage issues.
To test this version, let's evaluate the S.M.A.R.T indicators of the computer's hard drive, which are monitored by the Hard Disk Sentinel program. On the day of the accident, changes in the following attributes appeared here:
- 188 Command Timeout.
- 199 UltraDMA CRC Error Count.
Both indicate data transmission errors on the interface cable. Testing the surface of the hard drive and checking the file structure did not reveal any deviations, so the problem was solved by replacing the cable.
Let's consider another case of a blue screen of death, the cause of which was Kaspersky antivirus. BSoD occurred periodically during Windows startup 10 and when the computer wakes from sleep mode.
The error was recorded several times under the same code - 0x000000d1, which means the following: "a kernel mode driver attempted to access a memory page in an IRQL process that had too high a priority." This time BlueScreenView pointed to a problem in the NDIS.sys driver, which is responsible for network connections. This means that there is a high probability that the failure is of software origin and is associated with something that uses the network.
To identify the culprit, it was necessary to analyze startup applications. At the early stage of launching the operating system of this PC, not too many programs were launched that were allowed access to the Internet, or rather, only Kaspersky. To confirm its involvement, I again turned to the list of drivers loaded into memory in BlueScreenView and, among what is usually present here, I found kl1.sys, which belongs to the antivirus.
After removing Kaspersky, blue screens no longer popped up.
The BlueScreenView utility allows you to analyze crash memory dumps obtained not only where it is running, but also on another computer. To do this, you don't need to copy them to Windows folder\ Minidump your PC, which is loaded into the default program. Copy them to any convenient location, for example, on your desktop, and tell the program the new location of the directory that should be downloaded.
The function for selecting a folder with dump files is in the “ Options» – « Advanced Options" (opened by the keyboard shortcut Ctrl + O) and is called " Load from the following minidump folder».
Having checked the box here, click the button “ Browse" and find the desired directory in Explorer. When you want to return the settings to default, click " Default».
This is how, in a matter of minutes, you can find out the cause of almost any Windows blue screen of death, and by examining the minidumps together, you can identify the source of the problem and successfully fix it. By the way, you can find hints about which driver belongs to what. Recommendations for solving related problems are also provided there.
A blue screen in Windows 8 and 10 appears when any errors occur related to the operation of the system itself. The reasons for the OS crashing with a blue screen and methods for eliminating this problem will be discussed in this article.
Causes of blue screen
In Windows 8 or 10, the Blue Screen of Death (BSoD) can appear for many reasons.
Here is a list of the most common sources of the problem:
- malicious software;
- damage to Windows files itself;
- problems with device drivers, errors with modules nvlddmkm.sys, dxgkrnl.sys and so on;
- conflicts in the work of simultaneously running antivirus programs;
- incorrect installation of OS updates;
- errors in BIOS settings;
- excessive heating of the processor, video card, chipsets;
- installation of incompatible PC components;
- hardware malfunctions of computer components.
These are just the most common causes of blue Windows screen 10 and 8, which means there is no single solution to the problem. To overcome this critical malfunction, you need to be able to identify and eliminate a variety of faults associated with both software and PC hardware.
Identifying reasons for activating the screen of death by error code
IN latest versions Windows developers have greatly simplified the procedure for recognizing system errors that lead to a blue screen. In the first Windows, BSoD was a set of incomprehensible characters; in subsequent OSes, it displayed the error code and the name of the file in which it occurred. And starting from eight, it began to contain less technical information, but it acquired a blue background, a sad emoticon and a shorter format for recording the error that occurred, which is what interests us.
Very often it is not possible to write off the error code, since the computer restarts immediately after the screen of death appears. The automatic reboot function can be disabled, but only if the BSoD does not appear immediately, but allows you to turn on the OS and work in it for a while. So, to remove auto-reboot at the death screen, do the following:
Now, when the Windows 10 blue screen of death appears, you can safely copy the code; the computer will no longer reboot on its own.
You can find out what the code notation means on special Internet resources.
For example, the figure below shows an error code with the nvlddmkm.sys module - the video card driver.
Unfortunately, the operating system does not always allow you to disable automatic reboot, or the error code does not help identify the problem, so you need to know other ways to find the causes of the problem.
Software and hardware errors
You've probably noticed that the list of reasons includes problems with both software and hardware of the computer. Determining the category your problem falls into will significantly narrow down your search. The easiest way to do this is to use a regular Live-CD. If the computer boots from it without problems and the death screen does not appear, then the problem lies in the software.
A more complex method is to use programs designed to test PC components, such as the hard drive, RAM, and so on. There are a lot of these utilities, for example, the program is suitable for a hard drive MHDD, and to check RAM you can use the application Memtest. This method, although it requires more effort, allows you to more accurately identify the faulty element.
Fighting viruses
Among software Windows problems 10 that activate the blue screen, the first place in terms of mass production is occupied by viruses. What to do in this case is clear - remove malware using current antivirus applications, for example, and AdwCleaner.
Quite often, a blue screen appears when loading Windows, so it does not allow you to install an antivirus and run a virus scan. In this case, try starting the OS in safe mode with network support. If the cause of the malfunction is due to viruses, then in this mode you can turn on Windows and scan the system for malware.
Windows Recovery
Most software problems, including those that arise after Windows updates, can be solved by rolling back the system. This function is implemented using the OS itself, but in addition you can download a backup system image created using third-party utilities like Acronis And Ghost. Here it is important to take care in advance of saving backup restore points of the operating system. It is best to do this when Windows installation and then periodically save backups in manual or automatic mode.
Installing drivers
If, when analyzing the error code or module name, it turns out that the cause of the malfunction is the driver of a particular component, for example, it often causes problems nvlddmkm.sys- module responsible for the video card driver from NVidia, then replace it first. Just click on the name of the component in the device manager right click mouse and select " Update drivers».
In most cases, this method will help install the latest driver version, but it is still recommended to go directly to the device manufacturer’s website and download the software. This recommendation exists because the drivers from the Microsoft database are significantly simplified and can lead to decreased performance or problems in the OS, in particular, an error with the process nvlddmkm.sys occurs much more often on systems with standard drivers.
There are cases when new version driver causes the Windows 8 Blue Screen of Death. In such cases, you should remove it and install one of the previous builds.
Remember, all driver versions, even outdated ones, must be obtained from the manufacturers’ official resources, because they are distributed absolutely free, are one hundred percent functional and do not contain viruses.
Troubleshooting hardware problems
As a rule, a blue screen at boot means a hardware malfunction, many of which cannot be fixed without the help of specialists. Nevertheless, any user can check the contacts, integrity of cables and components themselves, and test the equipment using special utilities.
In addition to the above, turn on the PC with one RAM module connected, this way you will determine whether your memory modules are compatible.
Conclusion
In Windows 8 and 10, the Blue Screen of Death appears for various reasons. This article discussed the main ones, as well as options for eliminating them. Now BSoD reports error codes that, using Internet resources, can easily determine the sources of its occurrence. We hope the information from the article will help eliminate them.
Video on the topic
One of the most dangerous errors for the operating system is the so-called blue screen of death or BSoD error. It indicates the presence of a critical error, which leads to an emergency shutdown of the computer. Any PC user can encounter this phenomenon.
What is a “blue screen of death”
The “blue screen of death” refers to a critical error in the Windows system. If your computer suddenly stopped functioning normally, and a blue screen with an error message appeared on its monitor, then, obviously, you have become a victim of BSoD (Blue Screen of Death, Blue Screen of Doom). This means that the operating system cannot continue to perform basic functions due to an error that has occurred in it. As a result, a forced reboot occurs - with its using Windows trying to solve the problem on his own.
It’s worth mentioning right away that not all critical problems can be fixed. Some of them may be caused by hardware problems, such as physical damage to the surface hard drive. In this case system files become unusable, which leads to the complete inoperability of the OS, so only replacing the broken part can bring your PC back to life. Fortunately, such situations are quite rare. In most cases, Windows can be revived quite easily on your own, even without reinstalling the OS.
Photo gallery: what the “blue screen of death” looks like in different operating systems
Blue screen in Windows 2000 - not much data is displayed on the screen Blue screen in Windows NT - looks the most frightening due to the abundance of information Blue screen in Windows 8 becomes less scary, a smiley face softens the visibility of the problem Blue screen in Windows 10 - developers added code , with which you can learn more about the error. On Windows XP, Vista, 7 there is the most familiar blue screen of death for us
Reasons for a blue screen in Windows 10
There are many reasons for the BSoD error to appear. They differ from each other only in the degree of impact on the operating system. According to statistics, about 70% of blue screen cases are due to driver failures and only 5 out of 100 cases are due to hardware reasons. The most likely and common causes of this problem are described below.
Viruses
As with any other malfunction of the Windows operating system, viruses can cause a blue screen to appear. The goal of most pests is to ruin the smooth functioning of the OS and block access to certain of its files. As a result, a failure occurs and, as a result, a blue screen.
Incompatibility or incorrect operation of device drivers
Most cases appearance of BSoD This is due to the incorrect operation of the drivers. Low-quality and uncertified utilities often fail. Fortunately, this problem is easiest to solve: you just need to reinstall the drivers, preferably all of them.
Download drivers only from official websites of manufacturers or through Windows Update. Only in these cases are you guaranteed to receive a licensed product.
Damage to OS system files
If a blue screen appears when trying to boot the system or when performing basic processes, then most likely important system files have been damaged. In this case, you may have to reinstall the operating system from scratch, since restoring or rolling back the OS to factory settings does not always help.
Problems with system file corruption often occur among novice users. Some neglect antivirus programs, others are trying to clear drive C from unnecessary files to free up space.
Failed Windows 10 updates
Unsuccessful attempts to update Windows 10 often lead to system failure. If the installation process affected important OS files, you may get a blue screen. Depending on the performance of the computer and Internet speed, the update may take quite a long time to install. This process often irritates users, which makes them ignore the “Do not turn off the computer” sign while updating. Of course, force majeure cases have not been canceled either. As a result, instead of smooth operation of the OS, a blue screen with an error appears.
Problems with BIOS settings
There are times when the operating system conflicts with the BIOS settings. This often happens after reinstalling Windows, if you accidentally touch something in the main computer settings. In this case, the error code will contain the word BIOS, as well as an indication of which setting is preventing the system from booting.
The error code is indicated at the very bottom: in this case it is ACPI_BIOS_ERROR
The solution to the problem is quite simple: you need to go to BIOS settings, find the parameter that does not allow you to start the OS, and change it to the opposite (change Enabled to Disabled or vice versa).
Overheat
Conventionally, overheating can be attributed to the cause of incorrect operation of the drivers. Chips whose temperature exceeds a certain degree stop responding adequately to program commands. However, this problem is purely mechanical and is not tied to specific application code. Overheating is often observed on devices that are more than two years old. This is an approximate warranty period for maintaining the properties of the factory thermal paste for transferring heat from the chip to the radiator. When the substance dries out, problems with computer devices begin. An abundance of dust can enhance this effect, so overheating appears in a matter of minutes.
If in a laptop or system unit If there is a problem with overheating, the first thing you need to do is clean the device from dust, blow out all the ventilation holes and send it to a service center to replace the thermal paste. This process requires certain knowledge and skills in working with the substance, so it is not recommended to carry it out on your own.
Hardware problems
The main hardware causes of the Blue Screen of Death are problems with the RAM and hard drive. It is in the DDR strips and the hard drive that there are system files that the processor accesses, and if they cannot be processed, a blue screen occurs. Failures in other parts of the computer often lead to complete inoperability of the device.
Critical errors
You can also find out the cause of a system problem by the error code if it is written on a blue screen. Common errors in Windows 7 and 10 are listed in the table.
Table: decoding critical blue screen error codes
| Error code in Windows 7 | Error code in Windows 10 | Deciphering the error code |
| 0x00000002 | DEVICE_QUEUE_NOT_BUSY | The device queue should have been busy, but this was not the case. Most likely, the error is related to hardware or problems with device drivers. Try the following:
|
| 0x00000004 | INVALID_DATA_ACCESS_TRAP | Most likely, the error is related to hardware or problems with device drivers. That's why:
|
| 0x0000000C | MAXIMUM_WAIT_OBJECTS_EXCEEDED | In most cases, the program that was running when the error occurred is to blame. Most often these are games. Check your device memory and install the latest updates. |
| 0x0000001A | MEMORY_MANAGEMENT | A serious memory management error has occurred. Follow the steps:
|
| 0x00000022 | FILE_SYSTEM | Errors in the file system. Take action:
|
| 0x0000004C | FATAL_UNHANDLED_HARD_ERROR | A serious error (status error) occurred before the error handler was available. There are several reasons why this error could occur:
Do the following:
|
| 0x0000007B | INACCESSIBLE_BOOT_DEVICE | During the installation of the I/O system, the boot device driver may have been unable to initialize the device from which the system was trying to boot. Or file system, which was supposed to read this device, could not initialize or simply did not recognize the information on the device as a file system structure. Try these steps:
|
| 0xC000026C | UNABLE_TO_LOAD_DEVICE_DRIVER | Typically indicates device driver problems. |
| 0xC0000218 | UNKNOWN_HARD_ERROR | A required registry file cannot be loaded. The file is damaged or missing (rescue disk or reinstalling Windows). The system registry files may have been destroyed due to hard drive corruption. |
Ways to solve the blue screen problem
The “blue screen of death” does not always mean the crash of the operating system. In most cases (if an error is detected and it is not hardware), the problem can be fixed on your own using simple manipulations.
Removing viruses and malware
The first thing you need to do when a blue screen appears is to check your system for viruses. If the BSoD error is one-time and the system operates normally after a reboot, there is a high probability of unwanted interference malware. Therefore, you should take the following actions:
- Remove any suspicious utilities that are not manufactured by Microsoft.
- Check your computer for viruses with two or three security programs.
- Clean up any threats that antivirus programs find.
Driver Update
The easiest way to update drivers is the Windows Device Manager service. To use it, do the following:
- Right-click (RMB) on the “This PC” shortcut and select “Manage.”
Through the context menu, go to “Management”
- In the column on the right, select "Device Manager".
Device Manager allows you to update device drivers using Windows tools
- Right-click on the device whose software needs to be updated and select “Update Driver”.
The “Update driver” item starts searching for the latest software version for the selected device
- In the installation wizard that opens, select " Automatic search updated drivers": the optimal version of the program will be found on your computer or Windows servers. Next, the driver will be downloaded and installed in offline mode without any user action.
Reset Windows 10 or clean system reinstall
In cases where it is not possible to use a system restore point, the only way to return the OS to a working state without reinstalling is to reset it to factory settings. To do this, follow the instructions:
- Run boot disk or flash drive. On the page with the installation button, click “System Restore.”
On the page with the installation button, select “System Restore”
- In the first menu, select “Troubleshooting”.
Select "Troubleshooting"
- Next, click on “Restore the computer to its original state.”
Select the first option: “Restore the computer to its original state”
On the remaining pages, click “Next” until you get to the menu for saving personal files. Check the box next to “Keep my personal files”: this will leave the “My Documents”, “Downloads” and other folders untouched. Click "Start" to start the process.
Video: how to reset Windows 10 to its original state
System rollback via Windows 10 restore point
If you have restore points on your computer, this will save you time and you won't have to resort to a clean system reinstall.
Follow these steps:
Video: how to run a restore point in Windows 10
What to do if a blue screen appears when launching a certain application or game
What to do if any of the BSoDs occurs can be understood by the error code that the operating system displays. In any case, the problem will be in one of the types of memory:
- physical (possible hard drive problems, bad sectors or memory errors);
- operating room (the chip or chips of the memory sticks have become unusable);
- video memory (video card malfunctions or video driver problems).
In the first two cases, detailed troubleshooting using specialized programs will be required. Diagnostics can be carried out at home using standard utilities, but it is better to entrust the replacement of damaged parts to specialists from service centers. If the error code contains the word DRIVER, then you can help the situation using simple update video controller drivers.
Checking the hard drive for errors and bad sectors
The source of the blue screen problem is often located in the hard drive. Errors on the surface can occur everywhere, since the hard drive is one of the most active and moving parts of the computer. To check your hard drive for errors, follow these steps:
A standard scan utility can fix simple errors, but will not remove bad sectors - physical damage to the disk surface.
Video: how to check your hard drive for errors
Checking RAM for errors
If there is an error in the memory stick, Windows will constantly “catch” blue screens and stop working without saving data. Therefore, it is strongly recommended to diagnose RAM from time to time. To do this:
Be sure to wait for the result of the verification, no matter how long this process takes. Minor problems can be fixed by the technician at the verification stage, but if the errors are serious, you will have to replace the damaged memory stick.
Video: how to check RAM for errors
The appearance of a “blue screen of death” indicates the presence of failures or damaged files in operating system. When faced with this problem, do not despair. In most cases, BSoD problems can be easily fixed on your own without losing data or wasting much time. If the cause of the error lies in a hardware malfunction, you just need to replace the failed element.
